VPN on a Zyxel router

Until 2017, Keenetic routers were sold under the Zyxel brand. Those with the old menu connect to our server over PPTP.

Zyxel Keenetic
PPTP
Web configurator
my.keenetic.net
Section and tab
Internet → PPPoE/VPN
Other models
if a client is available
Open the Router section

You can start with the trial: 3 days for $0.50

PPTP in the old interface

This is for a Zyxel Keenetic whose Internet section has a PPPoE/VPN tab. The model is on the sticker, Keenetic Giga or Lite next to the Zyxel logo, for example. PPTP offers weaker protection than OpenVPN, so if your firmware lists OpenVPN among the connection types, use that instead.

  1. Open the web configurator

    Go to my.keenetic.net or 192.168.1.1. The password is the one set during the first setup.

  2. Add a connection

    Choose the Internet section, open the PPPoE/VPN tab and press the button that adds a connection.

  3. Fill it in and apply

    The type (protocol) is PPTP. Copy the server IP and your login details from your account. Make sure the box that allows this connection to carry your internet traffic is ticked, then apply.

If the menu looks different

Some of these routers got the current Keenetic menu after an update, with an Other connections section. In that case, go to the Keenetic page, which also covers the ready-made OpenVPN file.

There is no separate guide for today’s Zyxel devices, whether office firewalls or home routers. Check your model’s menu. If you find a client for PPTP or for OpenVPN, not just a VPN server and IPsec, the steps on the main router page will work. If you don’t, a VPN on a Zyxel router of that model can’t be set up, and you’ll need the app for computers and phones instead.

Zyxel Keenetic questions

Does a Zyxel Keenetic support OpenVPN?

It depends on the firmware. Open the type (protocol) list. If OpenVPN is there, use the “for Keenetic” file from your account, it already contains your login details. If it isn’t, use PPTP.

It says connected, but websites open as before

Check the box from step three. Without it the router keeps the connection to the server but doesn’t send internet traffic through it.